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A guarantee, often for a minimum period of time, but which can also often be extended with payment by a customer, whereby a manufacturer will repair or replace a product if it becomes defective within a stated period of time.

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There are numerous benefits for a grounds manager in managing water use in a responsible way, including: • Cost savings: The extraction and use of water has a cost implication, even where water is not potable and charged via a water meter. There will also be time savings on labour where water use is reduced and managed more efficiently. This will allow for staff to be redeployed to other grounds maintenance tasks. • Conserving valuable and increasingly more limited water resources supports environmental sustainability and can help to protect ground water sources and contribute to improving o

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This is an essential requirement if water quality is to be protected.

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  Weather advert image shown if present
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The conditions which exist outdoors, including temperature, rain, such, relative humidity, wind, etc. at the current moment and in the short-term. Contrast this with climate.

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A technique which can be used to analyse and evaluate a service or product, so as to help select the best outcome for the desired criteria. Products and services will consist of multiple criteria, each of which will influence the expected performance. This technique is useful as part of a procurement process where a range of suppliers are offering services and/or products. The customer will identify a range of key criteria and will assign a value (i.e. a weighting, so that the total ‘weights' add to 100%) for the relative importance of each criterion. The service or product from each su

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A general reference to games which are played over the winter period, especially in the school calendar. This mostly refers to Football, Rugby and also Hockey.

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Determining an accurate estimate of the time it takes to carry out a maintenance activity significantly helps a manager to understand if available resources can meet work requirements and outcomes. For example, there is little point having an expectation of a high quality surface if the available resources can only achieve a basic quality. A realistic assessment needs to take place and then an informed decision can be made as to how best to deploy those resources, identify realistic expectations for the available resources and also to justify increasing resources where different, especially hi

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The process of establishing the average time that a particular activity should take when carried out by a competent and qualified worker at an appropriate level of performance.

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Evaluating work performance is often carried out to determine how well an employee is carrying out their job role. Within the evaluation process the expectations of the employee and employer will also be considered as this can help to provide motivation, challenges and drive innovation. Actions that might typically be carried out during an evaluation include: • Identifying current job aims, objectives and expectations and assess an employee’s achievement and satisfaction against these. Identify current strengths and areas for improvement or review and clarify any areas which are not clea

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How many hours of productive work can an employee carry out per year? This might seem straightforward to answer in the first instance, just multiple the hours the employee works per week with the number of weeks in a year, simple. The answer is 40 hours x 52 weeks, which equals 2,080 productive hours. Much comes down to how productivity is defined in the context of grounds maintenance. For our purpose we will define it as ‘the direct, efficient, use of resources in producing a desirable end product'. We have included direct to enable a contrast with indirect, so we are also able t

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