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A measure of the speed of a croquet lawn. It is the length of time, in seconds, taken by a croquet ball which has been struck by a mallet to travel 32 metres before stopping. As a general guide <10 seconds = on the slow side; 10 ¯ 11 seconds satisfactory; 12 ¯ 13+ seconds = fast.

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A description which might vary from providing guidance on the overall aim and purpose of an activity and how this might be achieved through to a statement of principle or vision. A policy might be a detailed description or just a general outline of a desired outcome, whilst the guidance included within the policy might be objective and well-defined, or subjective and open to wide interpretation in how it might be achieved. A business policy will typically be implemented through the use of written processes and procedures, which provide the operational direction needed to achieve the desired policy.

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The formal production of a policy for business or government to provide a framework to manage activities in a structured and clearly understood way and to help improve overall effectiveness and efficiency of activities, ensuring regulatory requirements are complied with, where applicable. Policy development will often involve several stages, with the first stage being to identify if a policy is needed and if so, what is its purpose and extent of reach. Other stages can be to gather data and information, analyse findings, start to formulate the policy by considering what needs to be included, w

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An automatic irrigation system whereby sprinklers pop-up due to applied water pressure when the system is turned on. Often just called Pop-Ups.

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A reference to the period of change from animals randomly grazing golf course turf (especially in the latter part of the 19th century) to that of the regular and managed use of mechanical mowers in maintaining golf course turf surfaces.

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A bunker which has typically developed over time and is located where a golf ball would roll after following the slope and undulations of the surface, and typically being located on fairways of the edge of fairways-semi-rough.

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A data problem solving framework, which is used where data forms a large part of a project, for responding to RFIs from customers, or for statistical analysis. It can help to reinforce the importance of data in making effective decisions. The conclusion will often provide insight and solutions for the initial problem or aim but will also involve the posing of new questions for other problems to solve. The model can be thought of as a continuous development cycle. • Problem: This needs to be clearly defined and explained how it is to be solved. • Planning: What is the design pl

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Clients wishing to identify and limit potential tenderers for a particular contract may use a PQQ to assess the capability (for example, selection criteria might contain requirements including: available resources, experience – especially professional ability, financial status, reliability), as well as contract requirement needs (for example, demonstration of equality and diversity, insurances, health and safety documentation; quality marks) of a potential tenderer so as to help reduce time and effort at the tendering stage on potential tenderers who would not be suitable for the specific contract.

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The process of identifying and arranging tasks or items into an order of importance or required sequence.

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A management approach which focuses on forward planning, along with contingencies, to help prevent undesirable issues and problems arising. Taking a proactive approach also involves identifying risks and how they can best be controlled and managed, identifying and evaluating opportunities for improvements, monitoring trends in service level / customer outcomes, having an anticipatory mindset which aims to pre-empt and also respond to potential problems and minor issues before they become significant ones. Contrast this with Reactive Management.