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A condition which is undesirable, having an adverse and negative impact on a situation. A problem will require solving if the condition is not to get either progressively or rapidly worse.

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A problem within a workplace will have a solution. Arriving at the solution might be easy or it might encounter one or more significant barriers from an individual or team which need to be overcome. Some of the typical barriers which a manager may need to consider before the situation arises are: • Change resistance or Mental set: People will often carry on as before and have a preconceived way of doing things. Change, which is often required to solve a problem will often be resisted, especially in the first instance and even more so where the need for change has not be effectively commu

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Within groundskeeping there are many variables which can impact on deciding what might provide the best outcome for a particular surface at a particular moment in time. Soil moisture, temperature, light quality and quantity, desired performance standards, soil type, geographic location, sward content, root system, soil ecology, the influence of materials on soil pH, prior activities undertaken, available resources, available budgets, new technology and materials, time of year, what is fit for purpose for the immediate requirement, event prioritisation, the impact potential activities might hav

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An idea generation and problem-solving technique where you read up on relevant subject matter to help stimulate your thought processes to create an idea and a solution applied to solving a problem. Reading can uncover different approaches to maintenance practice and can offer insight into problems or issues which have been difficult to resolve, but which may now be solvable.

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To recruit to an organisation from external applicants offers many benefits, but also introduces some disadvantages and limitations. Benefits of recruiting externally can include: • Having a large pool of people from which to recruit. • Increasing opportunity for improving diversity within the organisation. • Greater likelihood of recruiting the best person for the job. • Increases the chance of fresh ideas being brought into the organisation. • Reduces the potential for friction between internal candidates. • Provides an opportunity to more fully review

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To recruit and promote from within an organisation offers many benefits, but also introduces some disadvantages and limitations. Benefits of recruiting internally can include: • Saving on advertising costs. • Recruitment is quicker for a position. • Reduces the need to involve external parties by using your own HR (assuming one already exists), increasing timeliness of organising necessary documentation. • There is a good understanding of current staff capabilities and how they ‘fit' with the organisational culture. • Reducing the need for extensive ind

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The finding and identifying of the most suitable person for a defined job role, with the aim of employing them in that role.

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There can be a number of steps in a recruitment process, and these might typically be: 1. Firstly, identify and justify the need for the role. 2. Prepare the job description and person specification:

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See Salancik Motivation Theory.

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An obligatory requirement to carry out an action to a satisfactory standard, but without the requirement to ensure it is done to the desired standard; this latter aspect would fall under accountability. A grounds maintenance operative is responsible for carrying out a range of tasks, but it is usually their line manager who is accountable for the outcome. This term is often used as the same as accountability, so clarification may be needed where being specific in context.