Managing Change

Change within a workplace is often viewed as undesirable and unwanted, but in many cases, change is needed over time to ensure working practices keep up to date with new technologies. A manager will often be the person involved in explaining the need for organisational change, whilst the majority of employees will be those required to apply the required changes.

A manager will need to fully understand the organisational need and requirements for the change, being able to explain the benefits to employees, and the likely impacts change will have on working practices and how it may affect some or all employees. Communicating this in an effective and empathetic way is essential to maintain confidence in employees, so they can accomplish the transition efficiently. Do emphasise the benefits that will arise from changes as well.

Providing as much advance warning of change as well as actively involving staff are essential actions if disruption to staff behaviour and motivation is to be minimised. When changes do start to occur introduce them on a gradual basis wherever possible and ensure any skills gaps are addressed beforehand and adequate training provided to ensure staff are confidence in adapting to the changes.