Building Trust at Work
An open and transparent workplace provides the foundation for trust amongst work colleagues. There are many features of what it takes to build and maintain trust, and this can also so readily be broken through inappropriate decisions or behaviours. Some of the features can include, but not exclusively as follows:
• Being honest with opinions and actions.
• Do not undermine others.
• Respecting opinions of others.
• Offering praise and encouragement, especially when someone is seen to be lacking confidence.
• Address problems in a constructive and professional manner.
• Treat others how you would like to be treated.
• Practice what you preach.
• Don't gossip.
• Be realistic in your requests of others ¯ consider timescales and their capabilities.
• Don't be a contrarian.
• Be consistent with your messaging. Don't keep constantly changing your mind.
• Collaborate in activities.
• Ask for the input of others.
• Develop skills and knowledge of a team.
• Help others, especially if priorities are causing a lot more stress to other than yourself.
• Encourage others to solve problems themselves in the first instance, before asking for advice.
• Be approachable and friendly.
• Communicate effectively.