Supervision

A process which involves supporting, guiding and observing others. A supervisor may be responsible for the daily operational management of workers or may be supervising the work outcomes to ensure procedures are followed, but if management issues, especially personnel issues, arose then this would be overseen by a manager. An example might be an assistant head position, whereby there is a requirement to supervise others in ensuring work programmes are carried out, yet the grounds manager is the person accountable for the behaviours and productivity of staff.