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The cost-effectiveness of training is an issue that is often seen as being difficult to quantify in relation to tangible benefits.

Measuring the investment in training can provide the necessary answers to this problem.

Besides the direct cost of the training, which can be easily calculated, the Institute of Environmental Management and Assessment have identified a number of appropriate criteria that can be used as a measurement aid to quantify benefits:

• Reduced costs of better compliance of regulatory requirements.
• Cost saving from reduced waste disposal.
• Cost savings from reduced energy usage.
• Getting it right first time, reducing the need to repeat a task.
• Gaining new contracts and customers through improved customer relations.
• Improving productivity due to better-informed and trained employees.
(Brady, J., Ebbage A. & Lunn. R. (Eds) (2011) 'Environmental Management in Organisations', The IEMA Handbook (second edition), The Institute of Environmental Management and Assessment, pp350-351)