Outcome, Situation, Choice and consequences, Actions, Review

A useful 5-stage coaching model, often abbreviated to OSCAR, which is based on the GROW model and can be particularly useful for managers to initiate a coaching process and where they wish to engage employees in problem solving and improving performance.

1. Define the purpose and outcome from the coaching session.
2. The coachee will clarify their current situation.
3. Identify choices and options to potentially achieve the outcome and include the consequences of each choice. What are the most promising and best options?
4. Identify the action and activities needed, including timescale and support requirements. The coachee will also rate their willingness to positively engage with necessary activities on a scale of 1 to 10 to achieve their outcome.
5. A planned ongoing review of progress is made.